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MouthShut Score

14%
1.07 

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Big time cheaters & rude customer care service
Feb 18, 2016 03:44 PM 11068 Views

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Please don't ever go to S V Service Center. I had reached out to them in Nov 2015 for attending my Samsung washing machine. The service exec  came back after a week, and said there was some problem with the PCB. He said he's changing that, and charged Rs 2000 and odd, and after 2 days, the machine stopped working with more problems.


Till date, they have not sent any service exec to solve this, and on top of it, I get very rude replies from the customer care executives at 080-63333333, and today they disconnected the call three times, without even giving a responsible answer. I did contact the nearest police station, and I will be lodging a complaint against them. More than the loss of money and so much discomfort that they caused for over 3 months, it's the irresponsible and rude behaviour that has put me off.Please, never ever get yourself involved with these people.


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