Sep 15, 2016 08:08 PM
2853 Views
Hello friends today I am review on Reliance digital. I am shared my experience with Rekiance digital. I bought a phillips speaker Water from Reliance Digital in 2014 and was super convinced to buy an extended warranty for the same product. I took the Resq Care Plan for my speaker after paying around Rs. 5000. I got the warranty until 2016. Recently my speaker stopped working. I called up Resq Care on 17th Jan 2015 and they booked a service request and assured me that the technician will visit and will have it solve it. After that the product will have repair it. I was relieved. I waited for 3 Days and no calls, no follow up. Finally this technician called me 4th day and asked if what was the issue. He asked me to email them copy of my Resq Care Plan Sheet. I did the same and everything went quiet. I started loosing my patience. I called the Resq care customer service again on 23rd, 25th, 26th and requested for an update. All I heard was "We have booked your service request and forwarded the same to concerned department and service center. You will get a call within 24hrs". No calls. No follow up. after week he was repair my speaker.
