Apr 12, 2016 03:29 PM
31475 Views
I had to buy some western outfits for an overseas assignments, so I decided to visit Reliance Trends in Phoenix Market City. My experience is, sometimes these stores offer much more varieties with a moderate price compared to International chains. I am not a spendthrift and shop only when it's required. From my prior experiences I knew I can get some good deals, especially on tops and tees in Reliance Trends.
After reaching Phoenix Market City I came to know that the outlet is closed for relocation purpose. I was greatly disappointed. But my husband informed me that another outlet is still open in Park square mall near ITPL tech park. We didn't visit this branch before, so decided to go there. There was a parking for us in ITPL as employees, so didn't have to park in the mall. The store is on the ground floor, next to Nando's.
The first thing I noticed here, wow.the dresses are quite colorful! I had to buy western outfits only, so ventured out in that section. Within half an hour I got what I wanted, already nine items were in my bag! I got some dresses here which I found nowhere, and these dresses fitted me perfectly. I was feeling very happy. We got a beautiful summer frock for my daughter from kids' section and felt like buying more.The store had a very good stock of summer tops and tees, size is not at all a problem here. Another strange thing I noticed here, before I had to buy L or XL, but here I fitted quite well in M! That's really unexpected! I got a blue scarf to match my overcoat and decided to end the shopping spree. Now it was time for billing.
By the time I reached the counter, my heart sank. Before me many people were standing with literally loads of articles. The line was moving very slow. When I peeped at the counter, I saw only two of these were operating, that also not regularly. The staff members at the billing kept vanishing frequently, adding more irritation. Unfortunately there was no chairs to sit. I saw one elderly couple waiting helplessly and felt quite bad about it. On Sundays generally more crowd is expected, then how come the billing counters are unmanned so frequently? The shoppers started calling for assistance indignantly. Finally some people arrived and operation resumed, but the wait was too long. My knees started aching by walking and standing so long.Even the billing process took some more time as the fellow in counter was getting confused with the mentioned price and offers.
Our buying experience from this store is good, but the billing has a long way to go.the customer care is truly good, we got very good assistance here, the salesgirls were cordial too.I will prefer buying from here, but if that's the situation of billing.definitely I will think again!
