Nov 14, 2013 02:08 AM
8169 Views
(Updated Nov 14, 2013 02:15 AM)
Please don’t buy Reliance data card and get cheated. Its really waste of money. I have been using the datacard for more than 8 months every month the data card will not work for more than 5days and that too especially nearing the billing cycle.When raise complaint they say it will get resolved and there will not be any calls from service/support.
We are forced to pay the bill amount for 30 days.The profit Reliance is getting is the weeks data usage as the same problem started getting every month 5days the data card will not work.
Support people will say there is update going on. Finally when I asked to raise the complaint the support people was not willing to take the complaint as they are saying its know issue. When we don't pay the bill they are charging the extra amount and getting money out from people like us without providing service.
Support/service people will call when we don't make payment but at the same time if the issue raised is still ON they will not consider the problem at all.
Readers PLEASE DON'T GET INTO SUCH POOR SERVICE PROVIDERS ESPECIALLY RELIANCE CONNECTION.
I have all email communications and complaint numbers, till today the service/support people have not bothered to call or check the details.
