Jun 28, 2007 11:46 AM
1663 Views
(Updated Jun 28, 2007 11:52 AM)
"Reliance" name is good but this name is associated with a service provider which is not at all Reliable and you can not rely on.
Suggest please do not believe in this service provider.
I have been using NJ 499 plan which is of course best in the industry, but the services provided by the customer care and billing etc etc is pathetic and I now switched to Airtel.
Bills are not delivered on time, threatening sms to discontinue services, barring STD even local and strangely SMS too on top of everything when your mobile outgoing is barred you can not even make calls to their customer care which makes things very difficult. All this happens when you have not even received the bill and bill date is about three days away.
The problem is persistent eventhough I have not faltered on any payment since last two years.(My mobile was a company corporate connection mobile).
They are not even responding to any mail or calls for checking what best can be done to ensure BEST services to the customer.
My advice do not use / if using then switch to other service provider.
I have to give them 1 star in the above ranking because it is mandatory. given a chance I would like to snatch at least 1 star from their ratings.
Only good thing with them is - competitive plans and network.
