Jun 27, 2007 02:29 PM
2080 Views
(Updated Jun 28, 2007 09:37 AM)
I am existing Reliance Mobile customer since it's inception. Recently, my old handset did not work and I bought new handset from it's webworld in Mumbai on Sunday, 24-6-2007 .Today is Wednesday, 27-6-2007 and still my NEW handset is not activated by Reliance Mobile.I have contacted the webworld & customer care ( from my Relaince Landline ) and I am getting`lolipop' answers.
The webworld lady told me that Reliance Mobile's server is DOWN for last 10 days and hence there is such a high delay in activation of NEW handset.I am fade up with Reliance Mobile as I am losing on my business calls.Do Reliance will compensate me for their problem ?NOW, I STRONGLY RECOMMEND TO EVERYONE NOT TO CHOOSE RELIANCE MOBILE. Tata Mobile is very good in activation as observed in my wife's handset upgradation. It took just 1.5 hr for starting of new handset. If I would be having GSM mobile then switching from one handset to other would have been very simple by changing phonechip. But, in CDMA like Reliance's ; they are taking customers for granted or for a ride .So, choose some good GSM service provider or TATA , but NEVER Reliance Mobile.Is there any Consumer compensattion scheme for such inefficiency ?
