Jio is the country's new entrant in telecom sector, whose entry has bought revolution to India's telecom industry. It has offered customers with free data and voice call until 31st Dec 16 as a part of Welcome Offer, causing rage among customers. Other big players have started to offer benefits customers to retain their customer base. Jio is expanding rapidly and is country's only 4G operator to have Coverage in all the 22 telecom Circles. lssues like reduced Internet speeds, call drops etc are faced by customers which the company needs address to leave a mark in market.