Mar 28, 2013 03:56 PM
2911 Views
There is a Reliance Fresh Outlet in Kadavanthra, Cochin for the last six years. The shop is located in a prime location and is patronised by lot of people. Unfortunately. the condition of the outlet is shabby. On 27th March, 2013 I went to the shop to purchase my daily requirements of vegetables etc around 12.30 pm.
The shop is generally opened by 7.30-8 am. At 12.30 the shop staff are busy arranging the vegetables. The floor is being cleaned by the cleaning staff and the whole place is full of flies. The customers are unable to get the items of the choice since none of the vegetables and fruits are arranged in the crates, All the crates are stacked up one of another. The staff are also not keen to serve the customers. It is sheer callousness of the staff of the shop. None of the top managers are available to raise a complaint.
Thanks to the major retail outlets customers are able to purchase the items of their choice. But that does not mean the staff should be negligent and not attend to the customers.
When the shop opens in the morning it is the responsibility of the shop manager or who ever is in-charge of the shop to see that the shop is kept clean and clean it when customers start visiting the shop
I did not get any top executives to whom I could raise my complaint hence I am using mouth shut to express my displeasure.
