Aug 09, 2013 05:11 PM
1493 Views
I booked the round trip travel with these guys for my family. Just one day before our return trip the vendor (kallada travels - another fraud service) called me and said the bus got cancelled and I should do my return travel arrangements with redbus as I booked through them not through kallada.
I made several calls to redbus and I was asked to be on hold for 5-10 minutes and they hung up after that..no refund..no alternate service..no call back. Also they block your phone number so you won't be able to call them again..
Getting ready to file my petition with consumer court.