I wanted to book a ticket from Ahmedabad to Mumbai , so after going through various websites I ended my search on redbus , as it was the only website which have largest network of bus operators( if compared to others) , it was too easy to book tickets , due to some reason I wanted to cancel my ticket do I called customer care they did it right away and processed my refund which got reflected to my account within 4 days( cancellation charges are too high, redbus should work on it) .
Bus operators rating system , makes it even more convinient to book tickets.
Live bus trackig is something which I found creative.
Overall it was a nice experience. : )
