Nov 15, 2016 10:04 AM
7489 Views
I had bought Red tape shoes worth Rs. 3200 from MGF Metropolitan store in Gurgaon on 21 Oct 2016. On just wearing shoes twice the stitches came out. I gave shoes to the store back for repairing on 28 Oct 2016 and they gave me a date of 6 Nov 2016. When I called them they told me that shoes have not yet arrived from their repairing centre. I went to store on 14 Nov 2016 and they handed over the shoes to me. The restitching done was of very very poor quality. Instead of white colour thread present on the shoes they did stitching by grey colour thread and also damaged them from the sides. When I asked the store mAnasultangement about the poor repairing they said this is the way we repair it and we are not responsible for anything.
I also talked to Store mAnasultanger but he also behaved badly and refused to help. When I insisted them then they ask to keep shoes for 3 more days. But I have no more expectations.
Red Tape has a very bad servicing. Please avoid buying shoes from this company in the future.
Contact details - 9811338677, goelaman17@gmail.com
https://complaintboard.in/complaints-reviews/red-tap
