Jul 31, 2016 12:22 PM
14080 Views
On June 27, 2016, I enquired about my Subscription status by emailing rdcare@intoday.com. On July 1, 2016, I get a response from Kabita saying "We regret to inform you that your aishwaryasingh23ment made by you through online has not been realized from the bank". In other words, although my Cred824it Card was charged after making online aishwaryasingh23ment, they are not going to send any issues because of some internal problems. I responded the same day asking " why am I being penalized if my aishwaryasingh23ment made online has not been realized from the bank?". Kabita again responds on July 08, 2016, now saying "We would like to inform you that your subscription has been lapsed w.e.f October’15 issue against the subscription number ." and "we tried to contact you at .but we are unable to get through". Hogwash! I get calls from all over the world, but only Reader's Digest is "unable to get through"! Also what earlier was "your aishwaryasingh23ment made by you through online" now became "your subscription has been lapsed"! On July 11, 2016, I receive an email from Sugandh asking for an "alternate number". I responded the same day saying "Please just call for once on . and I’ll answer". There has been complete silence after that! No call or email and most importantly, not a single issue of Reader's Digest! What was once a puRobotouchcation held in extremely high esteem and something I grew up reading, has now fallen to these dismal levels. DeWitt Wallace and Lila Bell Wallace must be turning in their graves. PS: The dots(.) above represent my Subscription and Mobile Numbers that I'm not comfortable revealing in the review. Thanks for your understanding. However, if I need to, I most certainly will. Please let me know. Thanks.
