Jan 27, 2017 09:46 PM
2308 Views
Client care and guarantee administration is non-existent for this organization. Beam Ban expresses that its shades are under guarantee for a long time from the season of procurement. In under a year, my child's shades built up a straight-line break in one of the focal points. The shades were gotten in December 2015, worn for 1 month, then put for its situation and put away in a protected place in our home while my child was away at school. In June when he returned, he found that there was a straight-line break in one of the focal points.
We utilized the web frame advanced picture procedure to send in a photo of the split focal point on the shades, and the reaction was that it was not because of a maker's imperfection. We in this way attempted to call the client mind number 1-800-343-5594 and were never ready to break through to a client benefit rep notwithstanding when we were on hold for more than 40 minutes. We had a go at calling various circumstances in the morning and at night, and still no achievement in traversing. When calling the business line, a business rep grabs quickly, however said they couldn't assist with client benefit. This is exceptionally poor client benefit! I will NEVER purchase from this organization again and need to caution different shoppers of the poor experience.
