Oct 06, 2010 03:53 PM
13185 Views
(Updated Oct 07, 2010 11:29 AM)
Rana Motors Service Station in Okhla Phase 2, near Vodafone office are bunch of thieves. Last month I gave my WagonR for servicing. Before servicing I told the supervisor about the suspension problem, but no improvements after the service. I had to re-visit the service center to get it re-checked, and this time they came to realize that bushes needed to be replaced. That means they were careless while doing the service.
After getting the bushes replaced in my 2nd visit, in next few days one of the tyre got flat/puncture (thanks to Delhi's roads). When I tried to replace the flat tyre with the spare tyre, I was shocked to see that my car's spare tyre was replace with an old worn out tyre. When I complained about this "theft" (yes this is the right word for the act they did) at the service station, they said that during wheel alignment, the tyres are rotated (front tyres are fitted in the rear and vice-versa) because front tyres wear out faster.
But they never did alignment of the spare tyre, then how did it get relaced.Guys, if they can do a tyre replacement, then who knows, they can change any part of your car with an old and spurious one.I would suggest - "Beware of Rana Motors service station, they will steal your car's parts"I want to report this to Maruti-Suzuki, please someone, let me know if you know how to report this customer-abuse to Maruti-Suzuki and the consumer forum.