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Pureit Compact Water Purifier Image

MouthShut Score

83%
3.96 

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Hindustan Unilever Pureit

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Poor after sale service
Oct 08, 2010 05:40 PM 3788 Views

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It is very difficult to the get the batteries for this type. I have had to visit a couple of distributors and the dealer who sold it, only to be told that they do no have ready stock of batteries. Suggest do not buy this product. Or else get two or three batteries, when purchasing a new unit to save the trouble. The purification is good. The call line will take your requirement, but by the time you get the spares, 10 days would have passed.


Otherwise it is a good product, if you are able to tolerate the poor after sale service.


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Brand Response

Dear Sir/Madam,
On behalf of Pureit team I express regret for the inconvenience caused from our end in resolving your concern in the past.
I wish your issue would have been resolved by now. If not, I request you to kindly provide me with your contact details so that I can personally ensure our service executive in your city fixes an appointment at your convenience and resolve this at the earliest.
I would like to inform you that recently HUL Pureit has tied up with MouthShut_Official.com and is closely working in order to address the consumer concerns to attain consumer satisfaction.
We will be glad to assist you for any kind of future queries.
You may reach us ..


by replying to this response, or


Email : pureit.hul@unilever.com , or


Website : http://www.pureitwater.com or


Phone Call @ our 24 x 7 Pureit helpline : 1860-180-1000 / 1860-500-5678.




Regards,
Resha Parkar
Manager – Consumer Communication & Analytics

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By: Pureit | Aug 24, 2011  05:17 PM Comments 0

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