Hello friends I am having a saving account at PNB karala branch with account no 78730001000×××××. I am associated with pnb from past many years and love banking with them my all family members having account with pnb only it is a part of our family
But one thing which hurts me is that there is no staff at all in the branch according to rush there only 1 officer 1 clerk and 1 manager 1 head cashier is there
I regularly visit the branch and see the working where clerk is engaged only to print pass books, head cashier only accepts cash and did not enter the same in system instead he sends the bouchers to officer for posting there are many govt schools there who come with odd 30 accounts on daily basis
1 officer and manager are paining for customer service officer is handling routine work of the branch and sends to manager for verification
They are putting their cent percent but what can one do without staff
Atm breaks down on daily basis and machine is corrupt
Internet and mobile banking is complex for rural people
So with this forum I request to send some staff for better customer service
