Pune is one of the top city in India.I use pune airport many time. Airport is far away from the city hence more time required to reach airport. Pune airport infrastructure and area is very small for such big city and international connections are limited to major hubs. Airport itself is very small.
The arrival passage is small, Trolleys available in arrival area.There are 2 entry gates for different airlines. You have to show e-ticket print out and passport copy. Entry luggage will be passed via a scanner and then you can proceed to the check in counters upon receiving boarding pass.so security of airport good and airport is very clean.
Pune Airport has one nice restaurant which gets a bit crowded when more than one flight is leaving so here is also same problem of space.There are variety of good quality of foods are available in restaurant.
Airport staff to be okay.shopping store was very less.The only good point is that it has very less traffic.
Overall:
Its very small but has international status. It is very far away from the city.from my opinion pune airport is just ok in terms facility and reliability.