Jan 09, 2017 07:59 AM
21614 Views
Recently I had a wrost experience while shopping in a Pune central store in Koregaon Park, Pune.
The crowd was not so big to manage but they called two idiots from some slums area who claimed to be bouncers. They dont have manner to talk to the customers. They were behaving like the mall is owned by their ancestors.
Coming back to the offer, they was giving 2000 worth of clothing for shopping of Rs 8000. There were no cloths which can be taken because all of them were looked like 2 nd hand. Also big challenge for customers to math with the given range of Rs. 2000.
The mall is owned by future group which is a very big name. They should atleast think about their reputation. By doing this kind of poor management, they will surely loose some customers.
Finally we went to complaint about these two idiots(bouncers)standing near the billing counter, and found there is no floor manager present. One of their employee, probably a customer care executive is taking it so casually which is not accetable.
Being a leading group in retail, this is not acceptable at all. Hope they will take reviews and put some efforts in managing customers in future.
