Jan 08, 2014 03:53 PM
18584 Views
I bought three gift voucher from this site, first two voucher received instantly. but third was stuck and status was showing as "pending." I called there customer care, first person disconnected the call. I called 2nd time, the person picked up the phone and said, "please call later, as everyone is on lunch." after some time I called and a person picked up and changed the status of order from pending to approved and told me that I will be receiving the gift voucher code very soon.
When after 30-35 minutes I didn't receive the voucher code, I called up the customer care again, a lady called Sumedha, picked up the call and said, "right now my team leader is not on seat, I will call you back." after 1.5 hours, when I didn't receive any call, I called the customer care back and then that lady and his team leader. Thomas, started shouted on me that server is down we cant tell you anything. When I asked when one hour before your server was up, the lady promised to call me back and that time server was also up. He didn't listen nothing and simply told me that he is disconnecting the call as I was consuming their time.
Its a big big fraud site. Please be aware.
