Oct 30, 2014 05:05 PM
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Pizza Hut used to be one of my favourite haunts during my college days. Before the arrival of Dominos Smokin Joes and various other pizza joints, Pizza Hut was the only restaurant that served varieties of mouth watering pizzas.
But that was then, I revisited Pizza Hut(Oberoi Mall) after a long time and it was a really disheartening experience. I happened to visit this place late in the night, around 10.30. The restaurant was in a mess. The tables and ever the floor were dirty with crumbs of food and tissue scattered around. Since all the restaurants in the mall were full I had no other option, but to eat in this mess.
We waited for 10 mins and no one showed up to take the order. I had to actually go to the reception desk and ask the person to send a waiter to our table. Finally a waiter showed up after 5 mins. I quickly placed my order, hoping and praying that the quality of food hasn’t slacked like the service.
The food arrived after 20 minutes. I ordered for a Tosciano and Chicken Tikka pizza. The Tosicano was cold. The Chicken Tikka Pizza looked liked it was baked in a shabby roadside dhaba. Reluctantly I took a bite and was thoroughly disappointed. Due to lack of other option, I had to eat what was served.
I called for the bill and they took another 20 mins to get me my cheque. Really disappointed with the service and management.
