Sep 22, 2008 01:41 PM
4541 Views
(Updated Sep 22, 2008 01:46 PM)
Very recently i had the (mis)fortune of interacting with the call center guys for booking orders for Pizza Hut. this is the number for home delivery of the pizza. My experience is particularly with Pizza Hut, 80 Feet Rd, Koramangala.
Trust me its quite a pain to deal with these people. the first most irritating thing is the way they speak to you - heavy south indian accent plus the way they take down your address. after dealing with that, you then need to give your order.
After having placed your order, if you realise that you want to change / cancel it, pizza hut does not "authorise" the call center to do it! when I insisted I wanted to cancelt eh order, the call center folks kept assuring me that the manager would call me in 5 minutes on this. This call as you would have guessed, never came through. Finally we order from dominos who were far more prompt.
So remember folks, if you need pizza hut to home deliver, you cannot cancel / change your order once placed. you will need to call the branch & speak directly to the manager if u need do so. But I think this goof up happens only for home delivery.
