Very Very Slow Process and Some Other Problems. Review on Pharmeasy

Pharmeasy, an online subscription pharmacy, is very much slow, in delivering medicine. I faced some problems after I ordered medicine here.

Limitation in Delivery Address:

First of all it does not deliver medicine in everywhere. I live in sodpur, near about 25 km away from sealdah, kolkata. Most of the other online shops and pharmacies deliver their product in my address. But pharmeasy has no delivery option here whareas it is delivering medicine at Palta ( Much inerior than Sodpur) in my in-law's address, about 30 km away from sealdah.

Order quantity changed without intimation:

I had mentioned 4 strips of Betavert OD 24 mg but after 5 days when the bill prepared I saw that only 2 stips are confirmed whereas I was not informed about that.

Payment problem:

While making payment there also I faced a problem. I paid it through Paytm using my debit card. But it does not support this process. I had to add the required amount in paytm balance first then had to complete the payment using paytm balance.

Very Very Slow Process:

I ordered the medicine on 28th October. And today it is 2nd November, still I did not get the medicine delivered in my address. They have some steps in the process. They are- Order Placed, Order Confirmed, Retailer Preparing Order, Bill prepared, ( then u have to pay) , Out for delivery ( or order dispatched) . My order was stucked in first stage for two days. Thereafter the order was confirmed. Thereafter every step has taken atleast 1 day to go to the next step. And in between I had to call them regularly to make the process hurry. In 1st Nov afternoon I got the option of making payment and immediately I made the payment. It is noon of 2nd Nov, still I dont know when I will get the medicines delivered to my place.

Medicine is very urgent. If I order it today means I need it in 1 or 2 days. Some online pharmacy does it quickly. I got delivered within 24 hrs from them often. I tried Pharmeasy as it had given a higher discount on first purchase. But it was the last time I tried Pharmeasy. Because it takes near about 1 week to deliver and we need quick service