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Home > Ecommerce and Online Business > Online Shopping > Pepperfry > Service can be improved

Service can be improved. Review on Pepperfry

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Bangalore India
Service can be improved
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Feb 13, 2020 09:33 PM 8497 Views (via Mobile)
(Updated Feb 19, 2020 02:20 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Ordered wardrobe. What was bad that the sent a knocked out unit and have not sent anyone to install even after 4 days. Request to return has bern rejected too. Further, no response at all from customer service. However, I got the issue cleared once I escalated to CEO.that means that systems still need to be improved at the operational level.


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