MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-22-61576157

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Shopping online (Pepperfry.com)
Oct 19, 2016 08:47 PM 29166 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have to buy some furniture for my house so someone suggested me to buy from pepperfry.com.


Best aspects-


Delivery is fast


Product quality is good


Customer care service is responsive and good


Labour they send for fitting purposes are very helpful. Worst aspects-


Return policy is not good.


Prices are little high. As someone suggested me to buy from pepperfry.com so that I purchased a bed from it.


The quality of the bed they send is excellent and also labour is quite helpful.


So if you are looking to buy furniture online then you should definitely buy from this website. During the time Mr T & I were going crazy buying furniture, we did check out Pepperfry.com(they were advertising on tv a lot back then). However, the website was quite terrible and there was just so much choice that we would spend hours scouring the site and then come up with nothing.


However, recently I returned to Pepperfry.com to buy curtains. I was pleasantly surprised to see a new site which was much more user-friendly.


One of my favourite features in the new site is the categorisation of curtains into four broad types: solids, nature and corals, abstract patterns, geometric. I knew I wanted solid curtains, so that narrowed things down quite broadly. However, still there were 1339 door curtains available for me to choose from. And most of them were horrible synthetic curtains which I wasn’t looking for. I didn’t have the time and or interest to sift through all the choices.


Pepperfry Curtains & Furniture


Curtains from Pepperfry.com.(Bedspread not from Pepperfry)


Luckily, Pepperfry has very nice filters: By price, size, brands, materials and colour. I filtered by material — cotton — and voila I was presented with 51 cotton curtains by a company named House This! Loved it, checked out the price and saw that it was quite discounted. On top of that I added some Pepperfry discount coupons by registering for their newsletter and promptly ordered my curtains. They were delivered within two working days, before my mum-in-law was to arrive. Superb.


While I can’t review Pepperfry furniture, I have to say I love their categorisation. Even their furniture, for example, coffee tables is categorised into contemporary, modern, eclectic, colonial, and indian ethnic. This makes browsing so much simpler.


If you’ve bought furniture from Pepperfry, I would love to hear your reviews below.


Update July 2015: My mum bought a beautiful desk from Pepperfry.com for my father’s birthday in June. It was supposed to be delivered by his birthday(within a week or so of ordering). However, a few days after his birthday, she gets a notification: your order has been delayed due to extra ‘customization’ required on the desk. It will take three-weeks to be delivered! Yikes! She wasn’t notified this when placing the order. Pretty disappointing. I’ve heard quite a few such stories about Pepperfry.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Pepperfry
1
2
3
4
5
X