Nov 28, 2018 01:34 PM
653 Views
I had ordered for a Customised Wardrobe through Pepperfry's JP Nagar, Bangalore's showroom. While receiving clients and displaying what they can do for us, they acted very smartly and took Rs.1.25 Lakh from me. After repeated reminders and follow ups, the work was attended/re-attended for rectification of mistakes many times through their business partner Welfurn and finally completed in 4 full days which was supposed to be completed well within 5 hours at one stretch.
While placing the order, 5% Cash Back was promised(as I had, foolishly made a lightening deal without checking the reviews on the Net). Now, with great difficulty, though I managed to apply leave repeated and got the work done, but, continuously following it up with them for the 5% Cash Back which they promised to me at the time of placing order. Every time, I call them, one or the other reason is given and are postponing the Cash Back. This Company, basically, do not stick on to its promises. If they had an intention to offer 5% Cash Back, they could have told me the net amount payable after removing 5% Cash Back. But, they did not do so. They wanted to eye-wash and get attracted and said this money would come back to me approximately in a week time after the work is completed.
From past 1 month I am follow it up with them for 5% Cash Back, just to hear their false promises.
My advise is to not to go with Pepperfry and waste your time. Wood works can be very well got done(more beautifully) through any local Carpenters.
