Apr 13, 2013 06:08 PM
1482 Views
I have ordered 3 things from Pepperfry on 18-19th march and 2 things have arrived after 1 week though delivery was immediate. 3rd item worth Rs. 15000 has still not arrived though delivery confirmation was send on 25th March. Whenever you write email you only get a standard response query will be responded in 24-48 hrs no responses ever is received.
When you call one or the other reason is given and 3-5 working days good will be delivered? when you ask to put that in email, these people who answer phone don't have email access WHAT A BLUFF?!
Then you are put on LONG LONG holds and promised a call back which never comes....in short as soon as you have paid pray to god goods might come..as there is no refund process...
