May 07, 2014 05:45 PM
15900 Views
(Updated May 07, 2014 05:44 PM)
We have paid over Rs. 1.5 Lakhs to Pensa Media to run our Facebook PPC and Google Adwords campaign trusting them being a Google Premier SME Partner. But the kind of services they provided was not even worth Rs.10.
We never got reports properly and on time inspite of asking multiple times.
Our Ads were always changed and messed up inspite of giving them Ads from our end.
Campaign remained in pause mode multiple times because of some 'Technical Issue' which affected us very badly.
Never got a proper response for any query or issue raised by us.
Only time they were quick was when our campaign ended (we were relieved) and they wanted us to pay more money to renew.
Google Adwords panel was never shared because of some 'Technical Reasons' again.
Will never renew the campaign and suggest others to look for some other alternatives. Worst experience ever.
