Feb 20, 2018 10:03 PM
1657 Views
I made a payment to a book seller - Ponnulagam Pathippagam, through a payment gateway - PayUMoney. I never received the book. When I checked with the book seller, they say, they have no connection with any payment gateway. PayUMoney says they have already paid the money and I should contact the merchant only. There is no end to this. I want to teach them a lesson whoever is the fraud in this case. But as a payment gateway I strongly feel PayUMoney should take ownership and close this with the merchant. Now that they don't want to do it, I want to know how I can make them accountable for this and stop them from cheating other customers also like this, maybe from high value transactions.
