Online marketplaces have created a revolution in India. But same cant be said about paytm. Recently I purchased Saree from their market place. Print and quality mentioned in the description of the product and product received varied to great degrees.
Saree was substandard in its quality. They mentioned cotton saree in the description and delivered georgette material. Actually, this problem of theirs' arises due to lack of proper scrutiny to their sellers. Anyone can become seller at Paytm and one can sell cheap, dupe, fake material at Paytm at higher prices. All paytm is concerned about is their commission.
Secondly their support system is lethargic. They dont even have Customer Care phone number. All you can do is to wait for eternity after mailing thier executives.