"Say No to booking bus tickets in Paytm". Review on Paytm

On the dawn of 20/9/2015, I was alone waiting on Ernakulam bus boarding point. The bus which I had booked through #paytm. I really did get a reward from #paytm. I was in a way really satisfied with their "service". My bus ticket was not being accepted by any of the bus operators or any travel agents.

Wait wait wait. The ticket never had the name of any bus operator or a travel agent(thats really funny). There were two contact numbers provided to me in a msg from #paytm after my booking. One of them was of the boarding point and another of #paytm helpline. None of them answered my distress call on the former number whereas #paytm help line was busy giving me machined answers which were of no help to me(do any humans work in #paytm? or is it just the machines?).

I, hail from a different state and Malayalam is something like an alien language to me(no offence to the Malayalis but yes, I dont understand). I was stranded there, looking for some alternative. Being a girl, in a place where u dont understand the vernacular language and no place to stay back or none to contact there, I was worried abt my safety. So were my parents staying far away from me. Since it was a weekend along with serial vacations due to some festivals, all the means of transportation were full. Therefore, I had to pay the fare thrice the usual fair. Just like a cherry on the top of a cake, I did not have sufficient money in my account(I trusted #paytm you see.)

Thanks to my trusted friends in my native, who immediately transferred a sufficient sum of money to my account to make sure that I reached my home safely, irrespective of the cost incurred.

So, Dear #paytm, what should I do? or,

My dear users of #paytm, what should I do?

How would anyone feel if their daughter/son is stranded in a far away place in a situation which I had to face all because of my trust in #paytm(as #paytm flaunts their logo as "seal of trust - #paytm - we care).

Now, dear #paytm, the seal of trust, for me, is broken.

PS: May be the safety of women in India is compromised due to such fraudulent services extended by such online platforms.