I am an IT engineer and usually I do so much online shopping as the products are cheaper and delivered to home.
Almost 50% things I bought from Amazon, Flipkart, Snapdeal. As Paytm started its services and came with new concept of cashback, I started buying some products from Paytm. Initally I got very good products that too in very low price compared to other sites and shops.
But after sometime Paytm completly changed itself and on the name of huge cashback it started delivering wrong, fake and duplicate products. I ordered bedsheet worth rs 1200 for 2. It was very pretty bedsheet on picture and in description it was written that 100% cotton but when it was delivered to me I observed that it was polyster and the colour was also fade. It looked like a used or rejected product.
I raised the request to return but their customer care told me that the return services are not available for my location and if I want to return then I had to courier it to the seller's address. It was quite difficult as well as inconvinient to courier the product so I kept it.
But seriously I am quite frusted from PAYTM services and after I did not buy a single product from the site because many of my friend also had the similar kind of bad experience from them.