Hi
I don't judge a online portal with 1-2 incidents, but PayTM proved me a fool giving them chance again and again.
My recent incident, ordered your tricycle(TR04 from brunte seller from bangalore) via PayTM order no.- 1277758009, I had received the packet but the rod required for connecting/fixing rear wheel is missing, this tricycle is useless without rear wheels.
I had asked PayTM to resolve issue 5 times in last 20 days, but not received any satisfactory response till now they simply email it will be resolved within 72 hrs but never call back, I even called seller brunteonline and was assured of callback, which never happened.
I felt cheated as they had got the money and sent a incomplete useless product intentionally and now not responding to my emails.
Other incidents with paytm, Order no.1136754578, I paid Rs. 2249 for it but what I received was different from what was shown on website, they offered 5% cashback if I keep it, I agreed to it but even after 10 emails never received the cash back, order no.1171318641, it was a rakhi gift though I ordered it almost 18 days prior to rakhi but it never reached, I felt embarrassed due to them.
I strongly feel that positive reviews of PayTM are by their associate or employees, PayTM won't last more than few years with this attitude of neglecting customers, please stay away from them if u don't want headache with every purchase, better buy from amazon(best), Flipkart, pepperfry or snapdeal even ShopClues is bit better than PayTM.
