Another bad experience on paytm. Review on Paytm

This is second time & it is so not acceptable, on 17 jan 2016 on 7:41 pm I recharge my reliance  mobile number with 108 rupees, my money was deducted but recharge didn't happen .here what I faced, I wriiten to paytm it is as follows,

this is second time I m facing problem my money got deducted from bank but recharge didn't happen, I rechage with 108 for my reliance no, I call the customer care but I was holding line for more than 7 minutes there u go more 7 rupees was wasted to call ur paytm customer care who goona refund that, coming to the point look into this matter asap this is second time, I want my refund back, I don't want all meaning less answer like Sorry about that . I want my problem solved.

paytm replies,

Thank you for writing in to us.

We will get back to you at the earliest.

Thank you for your patience.

Paytm Care Team.

after 2 day, paytm didn't reply my mail, so unprofessional, now on  19 jan 2016 so I wrote another email to paytm

that, what about my query .u didn't solve my problem.

paytm replies,

Thank you for writing in to us.

We will get back to you at the earliest.

Thank you for your patience.

Paytm Care Team.

so I call today another time to patym customer care, I think they were solving their personal problem, waiting there customer to hold the line forever. I m sure I never gonna use paytm again, I want to share this experience with as many people has possible so that now, before ordering a product from Paytm, I want to sue them in a court for fraudulence. But then, I have better things to do rather than waste anymore time

please share this review & think twice before  using paytm

if I could I would have rate 0 star.