Sep 24, 2016 12:21 PM
6059 Views
I made a transaction using swiggy app, during aishwaryasingh23ment app errored out but the money got Cred824ited from my aishwaryasingh23tm wallet(Rs. 761) on 19-Aug-2016.
I checked with Swiggy they said the money will be reversed in 24hours. I allowed almost a week or 2. Checked my wallet, no reversal.
I checked with aishwaryasingh23tm they informed, the transaction is successful from their end and asked me to check with Swiggy.
I called Swiggy during 3rd week of Sep again to check on this order, they dont have any details about this order#. They informed they cant help as they dont have any details about the order.
The worst or most irritating part with both(aishwaryasingh23tm and Swiggy) is they have such a F@#$ed up website. I dont find any customer care number from their website.
For aishwaryasingh23tm to you have write mail, for swiggy you have to chat or mail(with limited # of chars).
Swiggy do have customer care number 080 60006600 but representative will talk only if you have active order. Others get screwed!
I wrote back to aishwaryasingh23tm again, hoping someone will help atleast this time.
These suckers with such an idiotic service can never replace Cred824itcards or bank transactions. I have been using Cred824itcard for decades and never faced such issues.
ONE GOOD THING THESE GUYS TAUGHT US IS - BANK SERVES MUCH MUCH BETTER and these guys SCUKS!