Nov 17, 2015 10:48 AM
9091 Views
Hi,
I have been using paytm(for recharges only). But off late, here are the things I have been facing with this website(order 1335155243):
These guys have started cheating. They are telling the transaction is pending from the operator, and not processing the request at all. And then depositing the money in paytm wallet. What is the use of my money sitting in paytm wallet?
Customer care of paytm is even disastrous. It's a one way communication. You can't reach them over phone(yes, a CC number is there 0120-3062244, which is completely useless, they never pick up). And when you raise complaint via email, they send an automated reply and never bother what the customer is trying to say.
When I have asked what's the process to get the money back in my bank account(instead of paytm wallet), I again received a paytm automated message.
These frauds have started cheating like anything. I am now going to raise this in consumer court, and make an official complaint regarding the service provided by paytm.
Beware of Paytm guys!
Thanks,
Durga