Dec 15, 2015 09:41 AM
10120 Views
I placed an order for a dress material which was supposed to be semi finished. When I received the material, I noticed that it was not so.I contacted them immediately and they refused to accept it. After sending several photos they finally accepted their fault and arranged to pick up the defective material and to cancel the order.
Their man never came to pick up the material and in the meantime rains lashed Chennai and they conveniently washed away their hands.
What is very insulting is, they do not even go through the contents of the letter and instead have a standard reply.They have a customer care number which has a recorded message asking us to go to their website.Why then do they have a number at all.
I have finally asked them to transfer the wallet balance to my bank account, and they have no decency to acknowledge or address it.
I advice to the prospective customers is to be wary of them. Unfortunately, this was my only dealing with them.
