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Paytm Payments Bank Image

MouthShut Score

81%
3.53 

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Verified Member MouthShut Verified Member
Kolkata India
Horrible Services
Jan 08, 2018 05:03 PM 693 Views (via Android App)
(Updated Jan 10, 2018 12:37 PM)

Customer Service:

Rates and Charges:

Satisfaction:

Staff Attitude:

Firstly I would like to say they have a horrible customers service when u select the banking option no one ever picks up the phone all is I can hear music from the ivr secondly if we accidentally end up in wrong ivr after listening to all our problem, they promised to do a warm transfer again ended up in ivr. Which is very much insulting for me


Secondly half the time pass book is not available or under maintained, it's sometimes very difficult to keep a record of the transactions


Cheque Book facility yet to be available , no idea when it will be available


Look and feel is good app is user friendly


However the Paytym payment bank is not recommend to anyone


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