Name: Payoneer Balance Blocked
Item: Payoneer
Rating: 1
Author: a Mouthshut User

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sabirhussain13387

India

1 Review

Payoneer Balance Blocked

Apr 28, 2023 12:20 PM 386 Views

(Updated Apr 28, 2023 12:23 PM)

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I have submitted every verification document, but when I recive my 2-3 payments in my payoneer account they blocked my Balance. I have requested so many time on customer support of the payoneer. But after 5 months still didn't get any reply. I have complaint on the payoneer forum, but they also didn't give me any satisfactory answer. CAN I GIVE THEM ZERO STAR REVIEW.

Even Now I am giving him 1 star but your system shows it 4/5. They all are cheater. Any one can file a case against Payoneer, please I will be really thankful.

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Brand Response

Hello,
Thank you very much for taking the time to leave a review. We are so sorry to hear that you've encountered a situation like this. We would love to offer a solution as far as possible.
We would like to clarify that our system does not modify the rating that a customer provides, and we apologize for any confusion that this may have caused. We value all customer feedback, whether positive or negative, and use it as an opportunity to improve our services and address any issues that may arise.
Please kindly provide us with your reference number. This will help us check why this happened and see what can be done to fix this for you.
Thank you for your cooperation and understanding!
Best,
Kiara from the Payoneer team