May 10, 2023 09:43 PM
599 Views
There's no way to get through to support to change the name and surname associated with the account, the service constantly goes in loops. Tried to reach customer support, but got an auto-reply through the email, and no way to reach back. I have been sending emails with my documents several times already and I still can't get a proper answer from a human.
Worse than that: when looking for your contacts, I found out that you provide support to Ukrainians in russian. Are you serious? These people are killing us every day, they bomb our cities, steal our hildren and rape our women. Finally, when I tried calling, I got an autoreply in russian, sending me back to your contact center saying "You're not using our service actively enough, can't help".
Will never use their service again, as they basically said "Go feck yourself with your own issue". Well, they get the same from me in return:)