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MouthShut Score

78%
4.44 

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MY USD BALANCE BLOCKED!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 14, 2023 09:19 AM 688 Views
(Updated Apr 14, 2023 09:24 AM)

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Hello, my balances were blocked and I have pending funds to receive there and as I've checked the other day, my bank account has been verified already and now that verified bank is gone on my account. You blocked my balances without notice. Please help. Customer ID: 6687273


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Brand Response

Hello,
Thank you for taking the time to leave a review. We are sorry to hear that the closure of your account has caused inconvenience.
Please note that Payoneer operates in compliance with international financial business regulations, and we do not close customer accounts without a valid reason.
As part of our commitment to maintaining a safe payment platform, we regularly review customer activity. If we notice any activity that goes against our Terms and Conditions, we are required to stop offering our services as a regulated financial business. Your payment has been cancelled and returned to the sender.
While we understand that the closure of your account may have caused difficulties, we are unable to reverse this decision.
We appreciate your understanding in this matter.
Best regards,
Kiara from the Payoneer team

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By: Payoneer | Apr 14, 2023  05:13 PM Comments 0

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