May 29, 2015 12:34 PM
30554 Views
We were coming from Goa to Mumbai - 27th May night.Very bad choice to go and select Paulo A/C Volvo bus service 2x2 . I booked through redbus.in
The bus was not Paulo in first place, it was citizen. Why did Paulo is marketing or doing tie ups, their own reputation goes down and I booked just because of Paulo name only.
It came late by 30 minutes. Nobody at Paulo knew anything as to when bus would come except the name Citizen.
Our seats got changed and were very uncomfortable, when we asked our original seats, we were refused.
The cleaner was fighting with pax because he was talking loudly till midnight and stopping at every point till midnight to pick pax and discussing rates, so was this Volvo? Do these buses stop and shout Mumbai, Mumbai non stop? and than fight and do mandvali with pax over rates? one pax said he does not need last seats was asked to get down and be dropped and returned the money with heated works exchange. When bus passengers objected he said he has to stop for pax because these were the points for pickups, which was a lie as we all saw he was taking money and discussing rates, later they all were distributing money among themselves and cribbing over 100 rs here and there.
Pl do not take Paulo bus service because:you would not know till last minute what bus might come no friendly staff the bus does not stop if the person is sick and vomiting(in our case it happened) staff just ask rudely that pl vomit in bags otherwise you clean it yourself. Rude behavior of staff towards everybody
Temp pax boarded and sat on ground.This was no way A/C Volvo Paulo bus I had heard about. I happen to see the buses and staff of vrllogistics and it seemed nice, do not have experience though.I will be putting an article and blogs for this incident next week.
Hope so u guys realize someday when u start loosing business.
