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Panasonic

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The worst product ever
Apr 10, 2009 05:05 PM 14536 Views
(Updated Jun 07, 2011 04:40 PM)

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I am explaining the product in two parts GOOD & BAD


GOOD Finally after researching a lot, my choice landed on PANASONIC VIERA TX32LE8. The best thing being it has life of full 60, 000 hours which no other company offered. Also the contrast ratio is FULL 10000:1 and is ACTUAL, while other companies like SONY, SAMSUNG says 10000:1 but also writes ACTUAL as 1800:1(may be because both are from the same parent).


The colour quality in the TV is Excellent and SOUND though is only 100 Watt but is crystal clear. The Viewable angle is really 178 DEGREES and is not hypothetical but REAL. Horizontal arch design of this TV makes you feel that you are watching a scenery on the wall. It has no nonsense plastic part and is actually a wall hanging model. I got the service check on the very next day of purchase for installation and demo. Continuously watching this TV doesn't stress and fatigue the eyes. .


BAD


This was my review when I purchased the tv, but now I have used it for more than a year and now can better tell about it. This was my review when I purchased the tv, but now I have used it for more than a year and now can better tell about it.


The customer service is worst and highly chargeable once your tv is out of warranty. Trust me friends, if you want peace of mind and want to shed your hard earned money in the right choice for your family entertainment, don't go for PANASONIC.


The performance was good during the warranty period but after 13 months of usage on an average 3 hours at max a day, the pixels got dead. I called the service centre and the person came to my house for an inspection only for Rs.400/- as the tv was out warranty. Then the tv was called to the service centre which including cartridge costed me rs2400/-. and the final troubleshooting is to replace the panel which will cost rs.19000/-. The engineer told that the panel sometimes (AS PER MY VIEW ALWAYS) lasts for a year. Now I can tell that purchasing panasonic is just a MONEY KILLER AND NO VALUE FOR MONEY. Also check some other reviews and consumer forum cases  online, you will come to know the truth about Panasonic.


regards


PRADEEP


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