Apr 13, 2015 05:49 PM
3553 Views
I brought a Panasonic 24XM6D LED TV, basis the product brochure that mentioned that it supported AVI, MP4 and other video formats. The TV does not support AVI format at all. The company has not been able to solve the issue and despite knowing that it is a product fault, is not acknowledging its mistake.
I am very dis-satisfied with Panasonic for their'take-customer-for-granted' approach. I will be pursuing this as a case in consumer court, where I will now also ask for damages. Meanwhile, I would advise people to be vary of buying products from Panasonic. If the product brochure gives incorrect information, then you never really know what you are purchasing right!
Really bad and callous approach and not expected from a renowned company like Panasonic.
