Jun 16, 2009 06:33 PM
6255 Views
I have recently purchased the Panasonic Plasma TV from the retail shop, Bangalore. The explanations about the product were excellent. The common doubts were logicaly cleared.
Most important - nosales talk or bad mouthing other brands. The service was very good. Instalation of the TV, product detailing, etc were very good. Also, when I won the 50 DVD prize against their scratch & win card scheme, they were not carrying what I wanted. But they arranged to deliver the combo of movies of my choice to me personally when I was a short visit to Chennai .
The parcel was handed over to me by their staff personally at the Koyambedu Bus station before I boarded the bus back to Bangalore. The wonder is that it was not my request but the offer of Panasonic team.
Fulfiling a customer need is viewed as THE customer service. Kudos to the Panasonic team of Chennai & Bangalore & I wish them the very best to continue the same.
