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Home > Personal Finance > Insurance Companies > PNB MetLife Life Insurance > Metlife sucks and poor customer service

Metlife sucks and poor customer service. Review on PNB MetLife Life Insurance

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23%
1.41 

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Chennai India
Metlife sucks and poor customer service
Apr 23, 2010 10:15 AM 4557 Views

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

I took the policy from Metlife 4 years ago. I have been paying the premium on time on yearly basis. I was thinking I received the Insurance certificate from them. Finally I realized I never received any proof of certificate from them. Also I changed the address recently. It is a huge and humongous effort to change the address thus far. I have asked for fresh certificate by have not received any response from them yet. The beauty of it is I don't even know the status of my plans.


Customer service sucks and stay away from this company.


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Brand Response

Dear Sivabk,
We apologise for any inconvenience caused. We have only recently partnered with MouthShut to address cases posted on this forum. Please write to us here with your policy details and we will investigate your concern. You should expect a reply within 3-4 days of us receiving your policy details.
Regards,
PNB MetLife team

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By: PNB_MetLife | Jun 15, 2015  10:03 PM Comments 0

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