Nov 12, 2010 01:18 PM
1697 Views
(Updated Feb 15, 2012 06:04 PM)
I ordered an exclusive arrangement of orchids & roses for my in-laws anniversary from indiafloristnetwork.com.
The flowers were delivered to our parents on the promised date, at 5:30 in the evening(!), but we were shocked to find a regular roses bunch, instead of the exotic flowers I had ordered! Imagine paying a handsome amount for the exotic flowers & getting a bunch of roses and that too at 5:30 in the evening!
When I complained the personnel on the customer care phone no. of indiafloristnetwork.com says that if the person accepts the flowers & complains later on, they would not do anything about it! How would my parents know what flowers I had ordered in a surprise bouquet for them?
indiafloristnetwork .com has utterly disappointed me! They are unprofessional to the core.
Beware of all such websites who are born to cheat poor customers! Always read the terms & conditions and the FAQs beforehand, lesson learnt.
