Jul 11, 2014 12:43 PM
40330 Views
I have lodged window AC complaint under complaint No.1407A046350072 on 7th July, 2014. Technician who attended the complaint informed that the AC needs gas filling and said that another engineer will come to fill up the gas.
Engineer(Mr. Shoukat) who came to fill the gas came to my house and tried to fill the gas but he DAMAGED THE COOLING COIL and told me that this AC requires cooling coil replacement and said the we have to pay Rs.3500.
With regards to this, I want to inform, that we have taken AMC but he denied and asked for the money. It is surprising that he damaged my AC and demanded money whereas I have already taken AMC to cover AC faults.
After sales service is very poor. Do not buy Onida AC. Do not go for AMC. They charge money for AMC but do not provide the service. Poor product and worst service!
