Oct 04, 2018 09:17 PM
23140 Views
Onida INV18SGC AC is totally unreliable and worst product I used.
Out of 02 units purchased, 01 was not installed due to cooling issues. other after using for one year(03 Months active use) PCB gone bad. After sale service in Delhi itself is so poor I must say worst that after running for two months and approaching up to ONIDA HO Mumbai, could not get it repaired because the product is in warranty. Had it been on paid service, it would have been repaired within three days. Surprisingly all the ONIDA service personnel visiting for fault analysis ask why I opted ONIDA. ONIDA service center, customer care and HO is making fool of customers. Complaints are being attended on papers only. Feed back mails are not read/replied by personnel responsible. what I believe, the technician visiting the site is the only boss in Onida company.
