Nov 10, 2012 10:13 PM
15106 Views
I had purchased Onida 25CJS14 25 ltr Microwave Grill Oven about 3 years back by paying Rs 7500/-and last 2 months back the LCD display was not working and was taken for repair. After 2 months also the same was not replaced and when inquired, I was said that the pannel was not available in the Onida Service Centre, Mumbai and they are offering me discount of 23% if I go for a new Onida Microwave oven 17SJP model which is a simple one and costs Rs 4999/-, that too by giving back my old Oven in buy back scheme, (for which I had paid Rs 7500/-). where they will pay me Rs 500/- for my old one.
I think they are cheating people. I Think the company is making profit by doing the same ie non availability of the parts and offering new one to purchase by giving discount, where they are getting the old one, which can be brought to market again by repairing the same.