Mar 25, 2012 05:55 AM
15099 Views
Really bad customer service.The service centre executives hardly paid attention towards my complaint to fix my Microwave. The lady who picks up the phone hardly responds to any query and always escalates the issue to someone else. She has no clue of her job role nor does she understands English well.
I had to call every day asking them when are they going to send a technician and always got the same response " today in one hour or tomorrow" , who came after 3 weeks. The Service centre executives n certain Mr.Raju seemed highly unprofessional and irresponsible.
I regret buying an onida product which broke down after 3 days of buying.They fixed it and it broke down in 2 months time again. Never going for an onida product again.Too bad, I didnt read the reviews before buying.
